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The recent announcement that Google Wave is being abandoned is a pointed reminder that technical firepower is not enough to drive customer adoption. I...

Study Suggests Social Media Dominates Web The remaining skeptics who argue social media is more a fad than reality should check out a recent study by...

A recent study of Twitter by digital agency 360i – which tracked usage by big brands for 6 months – suggests many organizations are still...

Like most college students, I am on Facebook and Twitter all the time. During class, the majority of the students have their laptops open to Facebook,...

Pity the poor economist. Like the weatherman of yore, his job is to predict the future of poorly understood, dynamic systems with imperfect tools. Pit...